Collingswood Police Department - File a Complaint
The Professional Standards Unit is what may be commonly referred to as Internal Affairs. The Collingswood Police Department is committed to providing law enforcement services that are fair, effective, and impartially applied. Our police officers are held to the highest standards of conduct and are expected to respect the rights of all citizens. Officers’ adherence to these standards, motivated by a moral and professional obligation to perform their job to the best of their ability, is the ultimate objective of Collingswood Police Department. The Collingswood Police is committed to ensuring the integrity of the Department and its employees by investigating all allegations of employee misconduct from any source, outside or inside the Department including third-party and anonymous complaints. The Internal Affairs Unit reports directly to the Chief of Police and is charged with administering the investigative and disciplinary processes for the Collingswood Police Department. The primary mission of the Internal Affairs Unit is to assure that the members of the Collingswood Police meet the highest standards of integrity and ethical performance.
To help maintain integrity, our Department has gone to great lengths to insure accessibility to our Internal Affairs Unit by as many means possible, to include telephone, fax, mail, email, and walk-in access.
Phone: 856-854-1901 x201
Employee Professional Standards Process Policy
Internal Affairs Citizen Complaint Intake Checklist Internal-Affairs-Checklist-12.12.12_FINAL-Bilingual-ep.pdf (nj.gov)
The 4 A’s of Internal Affairs
- ANYONE – Any individual must be permitted to file an Internal Affairs complaint. It can be a victim, a friend of the victim, a parent, a juvenile (with or without parents), an illegal alien (we are not permitted to ask about immigration status) or it can be anonymous. ANYONE means ANYONE.
- ANY WAY – An Internal Affairs complaint can be filed in ANY WAY. It could be filed by phone, by letter, written on a napkin, in person… Whatever is best for the person filing. We cannot make someone show up in person or swear the statement to initiate the complaint process.
- ANY TIME – A complaint must be taken regardless of the hour or day of the week. At no time should a complaint be told to return later, even if the IA officer is unavailable. ANY law enforcement officer or civilian employee must take a complaint.
- ANYTHING – As long as a complaint has sufficient factual information, the complaint must be investigated. It is predicated upon the victim’s view of the situation.
* * * LAW ENFORCEMENT MUST AVOID ANY LANGUAGE THAT IS DESIGNED TO DISSUADE SOMEBODY FROM FILING A COMPLAINT.* * *
ALL complaints against a police officer, or police department employee, are accepted at ANYTIME by ANYONE (24 hours a day/7 days a week) by a member of the Professional Standards Unit, or an on duty police supervisor. If a supervisor is not available than an officer will accept the complaint from any person.
You can also directly contact the Professional Standards Unit at 856-854-1901, x201 or email firstname.lastname@example.org
NJAG Link To Public Complaint Forms and Citizens Complaint Information Sheets (Arabic, Chinese, English, Haitian, Hindi, Korean, Polish, Portuguese, Spanish, Tagalog, and Vietnamese)